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Eddie Bauer Reviews

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Overall Rating

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1 Review
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About Eddie Bauer

Eddie Bauer is a company that offers active outdoor lifestyle products. Their product portfolio includes sportswear, outerwear, apparel and accessories, and home products. They cater to men, women, and children. The company operates through a large network of stores across the US and Canada, and also through catalog sales. They offer services such as tracking orders, returns, and customer services. They have a wide range of products including T-Shirts, Shirts, Activewear Tops, Sweatshirts & Hoodies, Tank Tops, Shirt Jackets, Thermals, Baselayers, Pants, Jeans, Leggings, Joggers, Lined Bottoms, Shorts, Capris, Jackets, Insulated Parkas, Rainwear, Softshell & Wind Jackets, Vests, Hats, Socks, Sunglasses, Belts, Scarves, Gloves, Beanies, Casual and Technical Fleece, Swimwear, Dresses, Boots, Hiking and Casual Shoes, Sandals, Slippers, and Home products like Blankets & Throws, Sheets & Pillowcases, Duvet Covers & Shams, Comforters, and Pillows. They also offer gear like Backpacks, Duffels & Luggage, Coolers, Crossbody Bags, Technical Packs, Tote Bags, Chairs, Tents, Sleeping Bags, Travel Outdoor Lighting, Games, Knives & Tools, and Sunglasses. Eddie Bauer has generated US$1 billion in 2021..

Eddie Bauer Pros & Cons

Pros:

  • Good Quality Products: Eddie Bauer is known for offering high-quality apparel, footwear, and gear for outdoor adventures.
  • Diverse Product Range: The brand provides a wide range of products including men's, women's, and kids' clothing, as well as home products.
  • Adventure Rewards Program: Members can earn points on every purchase and receive exclusive member benefits.
  • Free Return Shipping: Orders placed using the Eddie Bauer Credit Card are eligible for free return shipping.

Cons:

  • Bad Customer Service: Many customers have reported poor customer service experiences, including long wait times, unhelpful representatives, and unfulfilled promises.
  • Conflicting Information: There have been instances where customers received conflicting information from different customer service representatives.
  • Non-existent Customer Care: Some customers have reported difficulty in getting their issues resolved, with scripted responses and uninterested representatives.
  • Unreliable Online Ordering: There have been issues with tracking and delivery, with some orders not being shipped or received as expected.
  • Refund Issues: Customers have reported difficulties in getting refunds, with some refunds taking an excessively long time to process.

Overall Rating: Eddie Bauer has a 2.2-star rating based on 495 customer reviews, with consumers mostly dissatisfied.

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Eddie Bauer Customer Reviews (1)

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Sean Stewart
Sean Stewart
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Feb 10, 2023

Eddie Bauer Customer’s Q&A

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Eddie Bauer Features and Benefits

Eddie Bauer offers a variety of features and benefits:

  • Wide Range of Products: Eddie Bauer provides a wide range of apparel, footwear, and gear for outdoor adventures.
  • Adventure Rewards Program: This program allows members to earn an extra 2 points for every dollar spent. Accumulated points can be converted into rewards.
  • Free Return Shipping: All orders placed using the Eddie Bauer Credit Card are eligible for free return shipping.
  • Credit Card Benefits: Eddie Bauer Credit Card holders receive invitations to pre-shopping events and special sales.
  • High Standards and Safety: Eddie Bauer is known for its high standards and safety.

These features and benefits make Eddie Bauer a popular choice for customers seeking quality outdoor apparel and gear. Please note that all the information provided is subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Eddie Bauer Pricing

Eddie Bauer's prices range from $0 to $24.99, $25 to $49.99, $50 to $74.99, $75 to $99.99, $100 to $124.99, $125 to $149.99, $150 to $174.99, $175 to $199.99, and $200 and above. The company also offers a Price Match Policy for its stores, matching online prices if the item is the same size, type, and has the identical item code, and is in-stock on their website at the time of the request.

About eddiebauer.com Payment Method?

Eddie Bauer offers a Credit Card as a payment method. This card provides several benefits to its users. Cardholders can earn an extra 2 points for every dollar spent as an Eddie Bauer Adventure Rewards member. They also get free return shipping on all orders with the Eddie Bauer Credit Card. There are exclusive VIP cardholder promotions, including invitations to pre-shopping events and special sales. The rewards program is provided by Eddie Bauer and its terms may change at any time. Cardholders earn additional rewards if also enrolled in the Adventure Rewards Program. When using the Eddie Bauer Credit Card, Adventurers earn 5 points for every dollar, Explorers earn 6 points for every dollar, and Guides earn 7 points for every dollar. 500 points equal a $5 Reward. Only accounts in good standing will earn additional Rewards. The Eddie Bauer Credit Card Accounts are issued by Comenity Bank. Users can manage their account online, where they can pay bills, check balance, see credit limit/available credit, view and download transaction information..

Eddie Bauer FAQs

FAQ

Eddie Bauer Alternatives

Here are the top 10 alternatives to eddiebauer.com:

  1. Backcountry: An outdoor clothing and gear retailer founded in Utah in 1996. Offers a wide range of products and expert advice on outdoor adventures.
  2. L.L. Bean: Known for its quality and durability, this brand offers a wide range of clothing, footwear, and outdoor gear. Their signature product is the Maine Hunting Shoe.
  3. Merrell: An outdoor footwear and clothing brand that produces footwear for activities such as hiking, trail running, yoga, water sports, winter sports, and casual wear.
  4. Carhartt: An American clothing brand known for its durable workwear.
  5. Bass Pro Shops: A leading retailer of hunting, fishing, camping, and other outdoor gear.
  6. Moosejaw: Offers a variety of outdoor recreation gear and clothing.
  7. Columbia: Known for its innovative outdoor apparel, footwear, accessories, and equipment.
  8. Patagonia: An environmentally conscious brand offering outdoor clothing and gear.
  9. Eastern Mountain Sports: Provides outdoor gear and equipment for sports and adventure activities.
  10. North Face: Offers clothing, footwear, and outdoor equipment like sleeping bags and tents. Popular among active explorers and younger athletes due to its modern design and wide variety of design options.

These brands offer a variety of products for both men and women, including outerwear, footwear, sleepwear, and more. Each company produces products that are designed with an active lifestyle in mind, and are also durable and built to last. Whether looking for a cozy down jacket for a hike or a pair of durable jeans for around town, these brands have something to fit your needs.

FAQ

How To Open A Eddie Bauer Account?

To open an account on eddiebauer.com, follow these steps:

  1. Visit the Eddie Bauer website.
  2. Click on Create Account.
  3. Enter your First Name, Last Name, Email, and Password.
  4. Optionally, you can enter your Birthdate and Mobile Number.
  5. Click on Create Account.

By creating an account, you agree to Eddie Bauer's Terms of Use and Privacy Policy. You also agree to the Eddie Bauer Adventure Rewards Terms & Conditions. If you provide your mobile number, you agree to receive recurring automated promotional and personalized marketing text messages from Eddie Bauer.

Remember, one account gets you everything Adventure Rewards, Exclusive Offers and More! You can earn points on every purchase, receive quarterly certificates, enjoy free shipping benefits, get early access to new products & promotions, receive birthday gifts, and have easy returns.

Please note that all the information provided is subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

How can I track my Eddie Bauer order?

You can track your order by entering your last name and order number on the Order Status page of the Eddie Bauer website.
FAQ

Does Eddie Bauer ship to Canada?

Yes, Eddie Bauer deos ship to Canada.
FAQ

What is Eddie Bauer's return policy?

Eddie Bauer accepts returns or exchanges of products in their original unworn/unused condition with proof of purchase within one year. Returns can be made in-store or by mail with a pre-addressed return label.
FAQ

What payment methods does Eddie Bauer accept?

Eddie Bauer accepts Eddie Bauer Credit Card, gift cards, Visa, MasterCard, American Express, Discover, PayPal, and Klarna. Gift cards are also accepted.
FAQ

When will I receive my refund?

If you return an online order to Eddie Bauer's returns center, it can take up to 14 business days to process your return. Once processed, you'll receive an email saying that your refund is being processed back to the original form of payment.
FAQ

What is the history of Eddie Bauer?

Eddie Bauer, an American clothing store chain, was established in 1920 in Seattle by Pacific Northwest outdoorsman Eddie Bauer. The company started as a single sporting goods store and a growing mail-order business during the mid-20th century. It became a global lifestyle brand that offered something for everyone, and its name became synonymous with the outdoors.

At the age of 21, Eddie Bauer established his first store in downtown Seattle, "Eddie Bauer's Tennis Shop", in the back of a local hunting and fishing store. He first specialized in building and repairing tennis rackets and the shop was only open during the tennis season; Bauer spent the rest of the year pursuing his own sportsman activities. Bauer expanded his line of merchandise to include his own hand-made golf clubs and fishing tackle and he changed the name of his store to "Eddie Bauer's Sport Shop".

In 1940, Bauer patented the first quilted down jacket. The company was the first independent company that the United States Army allowed to use a logo on the Army-issued uniform. Bauer retired and sold the company to his partner in 1968. The company was acquired by Golden Gate Capital in 2009, and in 2021, it was acquired by Authentic Brands Group and SPARC Group LLC..

FAQ

About eddiebauer.com Prices and Cost?

At Eddie Bauer, prices for items range from $0 to $24.99, $25 to $49.99, $50 to $74.99, $75 to $99.99, $100 to $124.99, $125 to $149.99, $150 to $174.99, $175 to $199.99, to $200 and above. The company has a Price Match Policy for its stores. If the same item is being sold at a lower price online on their website, the store will match that price. This policy has certain limitations such as the item must be the same size type with the identical item code, and in-stock on their website at the time of the request. Promotions, discounts requiring a promotional code, and prices advertised by competitors are not eligible for price matching. The store manager has the final authority on any decision related to the Price Match Policy. Eddie Bauer reserves the right to modify, suspend or cancel the Price Match Policy at any time, without prior notice..

FAQ

How can I find Eddie Bauer stores near me?

To find Eddie Bauer stores near you, it's recommended to use the store locator on the Eddie Bauer website. By entering your ZIP code or city/state, you can find a location near you. There are over 250 Eddie Bauer stores in North America. Additionally, you can browse all Eddie Bauer locations in the United States by state and city. They sell men's and women's outwear and outdoor apparel for various activities and seasons. You can also sign up for adventure rewards, learn about their price match policy, and apply for an Eddie Bauer credit card.

FAQ

About eddiebauer.com Popular Products and Services?

Eddie Bauer, a premier outdoor apparel brand, offers a wide range of products and services. The brand's offerings include Men's Clothing, with categories such as Tops, Bottoms, Outerwear, Accessories, Fleece, Shoes, and more. The brand also offers Women's Clothing, Kids' Clothing, and Home products. Eddie Bauer has launched the (Re)Adventure program in partnership with Arrive, offering resale and rental options to make the outdoors more accessible and provide more sustainable shopping options. Customers can purchase refurbished items at reduced prices or rent popular products for their adventures. Eddie Bauer has over 250 stores in North America, and customers can find the nearest store using the store locator on their website. The brand also offers a loyalty program called Adventure Rewards, where customers can earn points on every purchase and receive exclusive member benefits..

FAQ

How can I apply for an Eddie Bauer Credit Card?

To apply for an Eddie Bauer Credit Card, the following steps can be followed:

  1. Visit the Eddie Bauer Credit Account Application page.
  2. Fill in your Personal Information including your First Name, Last Name, Social Security Number, Date of Birth, and Annual Income.
  3. Provide your Contact Information such as Zip Code, Street Address, City, State, Email Address, and Phone Number.
  4. Decide if you want to add an Authorized Buyer to your account.
  5. Review the Financial Privacy Policy and Online Privacy Policy for more information.
  6. Submit the application.

Please note that the Eddie Bauer Credit Card offers are subject to credit approval and the accounts are issued by Comenity Bank. The card comes with benefits such as earning rewards faster and enjoying exclusive cardholder promotions. However, the terms of these benefits may change at any time. It's also important to note that PO Box mailing addresses are not accepted for the application. If you do not wish to have alimony, child support, and/or separate maintenance income considered as a basis for repaying this obligation, please do not include it in your Annual Income amount. Married WI Residents only: If you are applying for an individual account and your spouse also is a WI resident, combine your and your spouse's financial information..

FAQ

eddiebauer.com Return Policy?

Eddie Bauer allows the return or exchange of any purchase within one year. There are no item exclusions, but the receipt must be present to make a return. The return or exchange can be made even if the item was purchased online or through their catalog. The options for making a return depend on if there is a receipt. Please allow a minimum of 14 days for the return or exchange to be received and processed. The value of the merchandise total and any taxes charged (excluding delivery charges) will be credited or refunded.

As for the shipping policy, Eddie Bauer offers no-cost shipping on each order totaling $99 or more. This discount is applied automatically at checkout with no promo code required. Orders totaling less than $99 will be subject to a shipping charge. Customers may also pay more for faster shipping methods. Nonmembers get free standard shipping on all orders $100+. No code is required. This is valid only on online orders at eddiebauer.com and for standard delivery to the U.S. only. It is auto-applied at checkout. Standard delivery to Canada has a $10 CAD flat rate shipping fee..

FAQ

What is the Eddie Bauer membership program?

The Eddie Bauer membership program, also known as Adventure Rewards, is a loyalty program for Eddie Bauer customers. It's completely free to join, and members can sign up online or in-store. Once a member, customers can collect up to 7% in rewards for every dollar spent. Depending on the number of rewards earned, members are eligible to receive exclusive deals and offers. The program has different levels based on the qualifying purchase amount within the past 12 months. The levels are Adventurer (< $300), Explorer (>= $300 and < $600), and Guide (>= $600). The benefits of each level vary, including free shipping at varying purchase amounts depending on the member’s level and the country from which the order is placed. Only Guide level members in the US are eligible for free return shipping. Members receive the benefits of their new level as soon as they qualify for it, and they maintain that level status for the following year..

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